Family Tree

To dispatch your order as quickly as possibly, at times items may also be shipped to you directly from the publisher. If an order contains items with short shipping times (e.g. 1-2 business days) and longer shipping times (e.g. 5-7 working days), items with the shorter shipping times will be held at our Distribution Centre while other items arrive.

Please note: If your order is sent in multiple shipments including directly from the publisher or manufacturer, there is no additional charge to you.

Shipping your order

Once items have been shipped, typical delivery times are as follows:

• 2-5 working days: most Australian metropolitan areas.
• 5-10 working days: most regional and remote locations throughout Australia.

For more information, visit our Shipping and Delivery page.