{"product_id":"retail-services","title":"Retail Services","description":"\u003cp\u003e\u003cem\u003eRetail Services\u003c\/em\u003e is a dynamic new learning resource that will equip students with the knowledge and skills they need for a challenging and rewarding career in retail and related fields. This text provides complete coverage of Certificate III in Retail in the \u003cstrong\u003eSIR1\u003c\/strong\u003e1 Retail Services Training Package. Australian case studies, activities and examples engage students with practical, real-world applications of the presented theory. Authors Lee Perlitz and Dan Hill both have extensive experience in the retail industry and as educators. Their writing style is user-friendly for students, as seen in their other bestselling text Vocational Training and Assessment.\u003c\/p\u003e  \u003chr\u003e \u003ch2\u003eScope\u003c\/h2\u003e  \u003cp\u003e\u003cem\u003eRetail Services\u003c\/em\u003e provides complete coverage of Certificate III in Retail in the \u003cstrong\u003eSIR11\u003c\/strong\u003e Retail Services Training Package.\u003cbr\u003e \u003ca class=\"btn btn-info\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0786\/7786\/8817\/files\/retail_cg.pdf?v=1781101407\" target=\"_blank\"\u003eView Competency Grid \u003c\/a\u003e\u003c\/p\u003e  \u003chr\u003e \u003ch2\u003eContent\u003c\/h2\u003e  \u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003ePart 1: Customer Contact\u003c\/span\u003e\u003c\/p\u003e  \u003cul\u003e \t\u003cli\u003eCh. 1: SIRXSLS303 Build relationships with customers\u003c\/li\u003e \t\u003cli\u003eCh. 2: SIRXCOM101 Communicate in the workplace to support team and customer outcomes\u003c\/li\u003e \t\u003cli\u003eCh. 3: SIRXIND101 Work effectively in a customer service environment\u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003ePart 2: Merchandising and Marketing\u003c\/span\u003e\u003c\/p\u003e  \u003cul\u003e \t\u003cli\u003eCh. 4: SIRXMPR001 A Profile a retail market\u003c\/li\u003e \t\u003cli\u003eCh. 5: SIRXMER201 Merchandise Products\u003c\/li\u003e \t\u003cli\u003eCh. 6: SIRXMER202 Plan, create and maintain displays\u003c\/li\u003e \t\u003cli\u003eCh. 7: SIRXSLS201 Sell products and services\u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003ePart 3 Retail Operations\u003c\/span\u003e\u003c\/p\u003e  \u003cul\u003e \t\u003cli\u003eCh. 8: SIRXWHS101 Apply safe work practices \u0026amp; SIRXWHS Maintain store safety\u003c\/li\u003e \t\u003cli\u003eCh. 9: SIRXFIN201 Balance and secure point-of-sale terminal\u003c\/li\u003e \t\u003cli\u003eCh. 10: SIRXINV002A Maintain and order stock\u003c\/li\u003e \t\u003cli\u003eCh. 11: SIRXRSK201 Minimise loss\u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003ePart 4 Personal Development\u003c\/span\u003e\u003c\/p\u003e  \u003cul\u003e \t\u003cli\u003eCh. 12: SIRXMGT001A Coordinate work teams\u003c\/li\u003e \t\u003cli\u003eCh. 13: SIRXQUA001A Develop innovative ideas at work\u003c\/li\u003e \u003c\/ul\u003e","brand":"McGraw-Hill Education","offers":[{"title":"Default Title","offer_id":53558878994705,"sku":"9781743070741","price":49.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0786\/7786\/8817\/files\/9781743070741.jpg?v=1778753955","url":"https:\/\/www.teachersuperstore.com.au\/products\/retail-services","provider":"Teacher Superstore","version":"1.0","type":"link"}